Refund policy

MAKE ME SHINE TRAINING ACADEMY LTD - Refund & Cancellations

1. General Policy. Due to the digital nature of course materials, limited class sizes and upfront scheduling requirements for practical training, all course bookings, deposits and registrations fees are strictly non refundable and non transferable. Once a purchase is completed, you commit to the full course costs.
2. Deposits and Payment Plans. All deposits paid to secure a place on a course are non refundable. if you are paying by a split payment or purchase option plan, you remain legally responsible for completing all remaining instalments, regardless of your course attendance or completion status.
3. Cancellations & Non-Attendance. Failure to attend a scheduled practical training day will results in the immediate forfeiture of your course fee, and no refund will be issued. If you need to reschedule a practical training session due to unforeseen circumstances, you must notify the academy at least 7 days in advance.  Rescheduling is subject to availability and may incur an admin re booking fee.
4. Course Changes. In the rare event that the academy must cancel or postpone a course due to unforeseen circumstances, you will be offered an alternative date to complete your training. No cash refunds will be issued.
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   You can always contact us for any return question at kelly@makemeshinetraining@hotmail.co.uk